POSITION ANNOUNCEMENT
Part-Time Project Support Staff
POSITION: Project Support Staff – Part-Time
LOCATION: Utah Parent Center – Murray Office
The UPC is a nonprofit Parent Training and Information Center serving parents of children, youth, and young adults with all disabilities and individuals with disabilities.
JOB STATUS: Part Time: 20 hours per week/40 per 2 week pay period based on available funding
SCHEDULE: Monday – Friday, in-office position, Office Hours: 9:00 AM-5:00 PM, Remote Fridays after training
PAY RATE: $16.39/hour (based on qualifications – includes benefit allotment)
OPENING DATE: Monday, March 4, 2024
CLOSING DATE: Monday, March 11, 2024 at 5:00 PM or when filled with a qualified candidate.
POSITION SUMMARY: Project Support Staff at the Utah Parent Center are an integral part of the organization. They are the first contact for parents and professionals calling or visiting the Center, and will assist the individuals in connecting with the appropriate project, team member or provide information and referral to organizations and agencies. This team is responsible for creative advertising, branded materials, and timely information. They provide support to the various projects, staff and special events.
GENERAL JOB DUTIES –
- Answers all incoming phone calls during hours scheduled in the office and assigns to appropriate project.
- Greets all callers and walk-ins to the UPC directing them to appropriate project.
- Answers questions, directs to appropriate staff member or takes messages as needed.
- Establishes and maintains records, databases, and files at the UPC.
- Maintain several websites.
- Retrieve data and assist in the preparation of reports.
- Dissemination of electronic newsletters and other communication using listserv.
- Duplication/copying of information and training materials requested by project staff.
- Disseminates information and/or materials as needed/assigned (by mail, email, etc.)
- Provides computer support to staff, maintains office equipment, order and inventories supplies, etc. and related duties.
- Assists training staff with the preparation of workshop and training materials, supplies, etc.
- Provides support to staff as needed.
- Provides some direct service to individuals who contact the UPC (e.g. “simple” information and referral).
- Other duties as assigned.
- Flexibility in schedule is required during office hours (typically 1-5 PM Monday through Friday) to insure office coverage. Some weekend and evening assistance may periodically be required to support workshops, conferences, or other activities.
GENERAL JOB RELATIONSHIPS:
- Responsible to the Project Coordinator under the Associate Director, Associate Director and/or Executive Director. Training and coordination of workload is provided by a Project Coordinator and by peer mentors.
- Works cooperatively with all constituents of the Center, staff members, volunteers, Board members, and professionals.
- Works on multiple projects providing support to more than 40 staff in a dynamic, often demanding but rewarding work environment.
QUALIFICATIONS:
A qualified candidate:
- Bilingual – English/Spanish-speaking preferred but not required.
- Must be reliable, punctual, organized, dependable, and able to work as a team member.
- Must have excellent communication skills on the phone and in-person as well as excellent written communication skills.
- Must be skilled in the use of Microsoft Office Suite and Google Suite (required).
- Has experience with Canva, Adobe Creative Suite, or other graphic design software desirable, but not required.
- Has experience with databases, electronic distribution, online surveys, and social media.
- Has experience with web software, preferably with WordPress.
- Must have good organizational and problem-solving skills.
- Must accommodate flexible scheduling – see general job duties.
- Has a minimum of a high school diploma (required) plus experience.
- Siblings and parents of a child, youth, or young adult with a disability are encouraged to apply.
- Individuals and self-advocates with disabilities are encouraged to apply.
TO APPLY, SUBMIT (by email, mail, or in person):
- Letter describing interest in and qualifications for the position
- Current resume including professional references
Please include both the letter and resume’ when responding and which open position you are applying for.
An application, personal references, and employment references are required of qualified candidates selected for an interview. New hires must successfully pass background check.
SUBMIT TO:
Utah Parent Center
Attention: Amy Wall
5296 S Commerce Dr., Suite 302,
Salt Lake City, UT 84107
Phone: (801) 272-1051
Email: recruiting@utahparentcenter.org